Job Title: Call Centre Job

Salary Package: 15,000 – 30,000 a month

Work Exp: 0 – 4 years

Company Name: Kotak Mahindra

Job Location: Bengaluru, Karnataka

Qualification Require: 12th Pass

Language: English/Hindi

Job Info –

Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment

Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers

Job Description:

Minimum 4 to 5 years of relevant experience in cross selling of financial products and at least one year in managing a team.

Experience of handling various service/sales related campaigns.

Good communication skills

Leadership skills

Thorough overall understanding of banking

Anticipates, understands and addresses the changing needs of customers.