Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Fidelity National Information Services
Description:
As part of the Global Infrastructure Operations (GIO) team, you will be providing engineering and operational database administration support to a variety of platforms and business lines. May require knowledge of multiple database management systems on one or more operating systems. Primary duties include creating new database solutions, database software installation, upgrade/patching, performance tuning, troubleshooting, database migrations, and creation and support of application databases.
About the team:
Global Infrastructure Operations – Database is a centralized database support team, providing database solutions and support to all FIS business groups. The team partners closely with application platform teams, focused on operational support of database platforms, that deliver products and services to FIS customers. We are looking for energetic resources, motivated by technology and delivery of exceptional services to our customers
FNIS Data Entry Jobs Work From Home
What you will be doing?
In this role you will be responsible for:
- Meet commitments and provide excellent customer service at all times with internal and external clients.
- Provide status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted.
- Ensure issues resulting in customer outage is escalated appropriately through GIO management.
- Assist application groups with design development that meet current and future business requirements, including; Participate in logical design process of strategic projects and responsible for the physical design/implementation, Provide specific direction on infrastructure design to support applications, Participate as a member of development support team on projects, Follow and meet project timelines and deadlines.
- Provide maintenance support of physical databases, including; Creates physical database objectives following established standards and processes employed by database team, Enforce database standards and follows up on inconsistencies, Perform routine reviews of databases and systems to ensure acceptable levels of performance. Report problem performance areas and recommendations for improvement, Follow up on recommendations and actively pushes for implementation as appropriate, Understand and apply database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions, Work with capacity planning, operations, application developers and other GIO teams on database performance and access issues.
- Provide on call support as needed for issues with database environments and provides follow up and permanent resolution for reoccurring issues.
- Implement and maintain complex data replication configurations for synchronizing data across disparate systems.
- Implement backup/recovery procedures to protect integrity of data in database environment.
- Actively manage backups along with other database administrators to ensure processes are successful and we can recover as a result.
- If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation.
- Other related duties assigned as needed.
What you will need:
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- Strong experience with DB2 LUW
- Strong experience with RHEL
- Experience with IBM IIDR data replication or similar CDC based replication technologies
- Proficient in shell scripting (bash, kshell, cshell, python, perl)
- Proficient with configuration management and automation (Ansible)
- Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
- Proven project management skills
FNIS Data Entry Jobs Work From Home
About the Fidelity National Information Services Company :
Fidelity National Information Services, Inc. (FIS) is a global leader in financial technology solutions, headquartered in Jacksonville, Florida. The company provides a comprehensive range of products and services designed to support various aspects of the financial services industry, including banking, payments, asset and wealth management, risk and compliance, and outsourcing solutions.
FIS has a significant presence in the United Kingdom, where it delivers innovative technology solutions to help financial institutions improve efficiency, reduce risk, and drive growth. The UK operations of FIS are integral to its global strategy, leveraging the region’s advanced financial ecosystem and regulatory environment.
In the UK, FIS offers a broad spectrum of services including payment processing solutions, core banking software, digital banking platforms, and capital markets technology. The company’s UK-based clients include banks, credit unions, insurance companies, and investment firms, all of which benefit from FIS’s cutting-edge technology and extensive industry expertise.
FIS’s payment solutions in the UK encompass card issuance, merchant acquiring, and real-time payment processing, enabling businesses to handle transactions swiftly and securely. Their core banking solutions support the entire banking lifecycle, from account opening to loan processing, while their digital banking platforms enhance customer experience through online and mobile banking capabilities.
Additionally, FIS’s capital markets solutions in the UK provide advanced trading and investment management tools, risk and compliance solutions, and securities processing services. These offerings help financial institutions manage their trading operations, ensure regulatory compliance, and streamline back-office processes.
Through its presence in the UK, FIS continues to drive innovation and support the digital transformation of financial services, contributing to the overall efficiency and resilience of the financial sector. The company’s commitment to excellence and continuous improvement ensures that its UK clients are well-equipped to navigate the dynamic financial landscape.
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