Job Responsibilities: Senior Technical Support Engineer

Hiring Organization: Jio

Educational Requirements: Bachelor Degree

Industry: Private

Employment Type: Full Time

Salary: ₹45k/Month

Location: Maharashtra, India

Jio No experience jobs In India

Organization Depiction

Jio assists ventures with moving to the cloud based on their conditions, conveying a genuine cloud insight on any foundation, fueled by Kubernetes. The organization involves a remarkable as-a-administration model enabling designers to construct, offer and run their applications anyplace – from public to half and half cloud and to the edge. Jio serves large numbers of the world’s driving endeavors, including Adobe, DocuSign, Dependence Jio, STC, Vodafone, and Volkswagen.

Expected set of responsibilities

• Work with clients and the Help Group to aid goal of complicated client issues.
• Work ticket line (SFDC) to assist with keeping up with gotten SLA’s and joy clients
• Investigating MKE and MSR parts
• Investigating Holder Cloud parts
• Bug revealing and task follow up
• Become familiar with the Jio Compartment Cloud advances and client organization conditions
• Make top tier help content and proactively audit and update our insight the executives framework
• Work with your group to distinguish and use investigating procedures to determine progressed issues crossing all layers of the innovation stack
• Draw in with the designing group to determine specialized issues
• Recognize and prescribe process enhancements to convey the most elevated level of consumer loyalty
• Keep up with and track itemized records for all client communications in our inward tagging framework
• Have some good times!

Capabilities

• Long term advanced education or identical required, aces degree liked
• 4+ years experience in specialized help
• Framework Administrator information – Linux, Ubuntu, Kubernetes, VMWare
• General comprehension of programming language – Python, C++
• Experience investigating complex systems administration issues (uncovered metal, virtual, cloud)
• Experience investigating far off Linux framework issues
• Experience with Linux circulations (RHEL, CentOS, Ubuntu, and SLES)
• Information on REST Programming interface and web applications
• Experience with cloud administrations (Purplish blue, AWS, GCP)
• Experience and commitment to making Information articles
• Client care centered engineer Favored Capabilities
• Experience with DevOps programming like Manikin, Cook, and Jenkins
• Experience composing little projects/scripts

Extra Data

What does Jio offer you?

• Work with a laid out Silicon Valley pioneer in the cloud foundation industry;
• Work with particularly energetic, skilled and drawing in partners, assisting Fortune 500 and Worldwide 2000 clients with carrying out cutting edge cloud advancements;
• Be a piece of front line, open-source development;
• Flourish in the high-energy climate of a youthful organization where receptiveness, joint effort, risk-taking, and ceaseless development are esteemed;
• Temporary job furnishes you with the amazing chance to join work and schooling;
• Proficient turn of events and preparing;
• Go to meetings and working gatherings;
• Current splendid office, halfway found and near open transportation;
• Tweaked workstation (macOS, Windows, Linux);
• Organization trips, blissful hours, hackathons, and technical discussions;
• Get a cutthroat pay bundle with areas of strength for an arrangement.