Job Responsibilities: Customer Service / Technical Support Representative (Remote)

Hiring Organization: Concentrix Corporation

Educational Requirements: Bachelor Degree

Industry: Private

Employment Type: Full Time

Salary: ₹45k/Month

Location: Maharashtra, India

Concentrix Corporation work from home jobs In India

The Client care/Specialized Help Agent (Remote) telecommutes and interacts with clients by means of inbound/outbound calls and additionally through the Web. This position answers fundamental to complex requests of a specialized sort including equipment/programming and other client items. This position additionally gives fundamental client assistance support.

Reconsider YOUR Vocation

Could it be said that you are searching for a “telecommute” vocation change with a ground breaking worldwide association that sustains a genuine human first, comprehensive culture and a veritable feeling of having a place? Might you want to join an organization that procures “World’s Best Working environments,” “Most joyful Representatives,” and “Best Organizations for Profession Development” grants consistently? Then a far off Client care/Specialized Help Delegate position at Concentrix + Webhelp is the perfect spot for you!

As a far off Client care/Specialized Help Delegate, you’ll join a naturally different group from 70+ nations where ALL individuals contribute and uphold each other’s prosperity and prosperity, gladly joined as our “unique advantages.” Together, we assist the world’s most popular brands with working on their organizations through uncommon client encounters (CX) and tech-controlled development. Furthermore, because of proceeded with development, we’re searching for additional gifted individuals to join our motivation, individuals as energetic about giving outstanding client support encounters as we are.

Vocation Development AND Self-improvement

This is an incredible “telecommute” opportunity that will permit you to reconsider an all-new vocation venture and create “companions forever” simultaneously. We’ll give you all the preparation, innovations, and proceeding with help you’ll have to succeed. Furthermore, at Concentrix + Webhelp, there’s genuine vocation (and self-awareness) potential. As a matter of fact, around 80% of our chiefs and pioneers have been advanced from the inside! That is the reason we offer a scope of FREE Learning and Initiative Improvement programs intended to set you while heading to the sort of profession you’ve generally imagined.

WHAT YOU WILL DO IN THIS Job

• As a Client care/Specialized Help Delegate telecommuting, you will:
• Give inbound client care utilizing a call stream guide
• Resolve specialized issues connected with equipment, programming, and client items
• Track, report, and recover data in data sets
• Be an astounding issue solver
• Keep up with expansive information on client items and additionally benefits, for example, cell phones, tablets, PCs, and wearables; Knowledge of iOS as well as MacOS, or tantamount innovation is liked
• Offer extra items as well as administrations
• Convey master client encounter with a grin

YOUR Capabilities

Your abilities, trustworthiness, information, and certified empathy will convey worth and accomplishment with each client association. Different capabilities for our Client assistance/Specialized Help Delegate (Remote) job include:

• 1+ year of client assistance and additionally specialized help insight
• A secondary school certificate or GED
• A peaceful, interruption free climate to work from in your home
• Solid PC route abilities and PC information
• Capability in quick moving performing multiple tasks
• Energy to learn new innovations
• A work area or PC to finish PC and web testing. A work PC might be given relying upon the position offered, however isn’t ensured (will be examined further with a selection representative)
• Fast web (no remote/areas of interest or satellite) and a cell phone
• Should live in the US or have a substantial U.S. address for home

WHAT’S IN IT FOR YOU

According to one of our organization’s Way of life Convictions, “We champion our kin.” That is the reason we altogether put resources into our kin, our foundation, and our abilities to guarantee long haul accomplishment for both our groups and our clients. Furthermore, we’ll put resources into YOU to help with your profession way and in your self-awareness. In this job, you’ll likewise be furnished with:

• Paid preparing and execution based motivating forces
• Rewarding representative reference extra open doors
• 401K with organization match; paid PTO and occasions; clinical, dental, and vision protection; and an exhaustive Worker Help Program (EAP)
• Wellbeing and wellbeing programs with prepared accomplices to assist with advancing a solid you
• Mentorship programs that help your compensating vocation venture
• Projects and occasions that help variety, value, and consideration, as well as worldwide citizenship, manageability, and local area support
• Festivities for Concentrix Day, Group Appreciation Day, Client assistance Week, World Tidy Up Day, My One Earth Promise, and the sky is the limit from there

Reconsider THE Most ideal Adaptation OF YOU!

In the event that this feels like the ideal following stage in your profession process, we need to hear from you. Apply today and find the reason why north of 400,000 major advantages all over the planet call Concentrix + Webhelp their “boss of decision.”

Work Type: All day

Benefits:

• 401(k)
• Dental protection
• Representative help program
• Health care coverage
• Taken care of time
• Proficient improvement help
• Reference program