Job Responsibilities: Customer Service Specialist

Hiring Organization: eBay

Educational Requirements: Bachelor Degree

Industry: Private

Employment Type: Full Time

Salary: ₹35k/Month

Location: Maharashtra, India

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

Task Summary:

At eBay, we’re more than a worldwide online business leader — we’re meaningfully impacting the way the world shops and sells. Our foundation engages a huge number of purchasers and venders in excess of 190 business sectors all over the planet. We’re focused on pushing limits and making some meaningful difference as we reevaluate the future of web based business for lovers. eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

Our clients are our compass, realness flourishes, striking thoughts are gladly received, and everybody can carry their exceptional selves to work — consistently. We’re in the same boat, sustaining the eventual fate of our clients, our organization, and our planet.

Join a group of enthusiastic masterminds, trailblazers, and visionaries — and assist us with interfacing individuals and construct networks to set out monetary freedom for all.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

Obligations

• Handle everyday responsive issues with customers email and talk channel.
• Effort could be telephone.
• Finish doled out jobs and obligations in an ideal and proficient way

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Work together with other colleagues to accomplish business objectives and add to drives to assist with further developing group execution and cycles.
• Meet and surpass the completion time and nature of conveyance according to the predefined target, have an eye for details.
• Fill in according to characterized cycles and SLA – outlook issue process.
• Go about as a believed guide to merchants and record directors on imperfection survey/evacuation, eMBG case audit/unloading, specialized issues, item issues, and principles and strategy related issues that can hamper deals development.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Resolve issues for dealers of any eBay explicit obstacle to development and deals (counting deformity surveys/evacuation, eMBG case audit/activity, specialized issues, guidelines and strategy related issues)
• Mentor dealers so that issues and strategies don’t obstruct their business in future and assist them with developing a proactive way to deal with evasion (rather than goal sometime later). Counting reception of eBay devices as well as standard cycles
• Cooperate with interior partners, counsels, strategy creators and specialized teams to help with expedient goal.
• Lay out a confiding in connection among eBay and the customer while maintaining an elevated degree of detail and exactness.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Share convenient discoveries with the Record Chief and key partner.
• Share learning with group in daily clusters for energizing/extraordinary issue/question worked.
• Be compassionate to customer concerns and show an open craving to present with proprietorship through to goal.
• On occasion, use discussion and impact to advocate in the interest of eBay as well as the customer.
• Sum up and give customer criticism to the board.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Lead Effort exercises (outbound telephone as well as email) including however not restricted to – Effort to customers with item/strategy data/schooling/rollout-Effort to customers to drive sustainable business development for great dealers and assist with maintaining a solid top vender local area. For example mentor customers with respect to approaches that might block progress for them or result in offering limitation, backing to address posting that are in infringement, share best practices to stay away from infringement and so on.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Giving heightening and confounded cases.
• Recognize process holes and offer bits of knowledge/process improvement which is useful for vender/purchaser.
• Research data utilizing available assets to fulfill customer requests. Guarantee high goal %, self and be advocate inside the group to meet business objectives.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

Capability And Abilities Required: –

• Graduation is Compulsory
• Exhibit solid testing and critical thinking abilities.
• Talented in performing various tasks, including the capacity to be adaptable and adjust to changes rapidly.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Master information on MS Office particularly PPT and Excel.
• Data translation and Quality knowledge understanding is an additional benefit to prevail in this job.
• Capacity to function admirably in a group climate and team up successfully with others.
• Excellent using time, areas of strength for productively and relational abilities.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

• Self-starter with an inspirational perspective.
• Capacity to constantly remain proficient.
• High on responsibility to give E2E answer for customer.
• 3+ long periods of experience in customer service/online business/dealing with email or talk services.
• Experience in dealing with customer complaints is a benefit.

eBay Customer Job (Remote, Phone, Live Support) 2024 – Apply

About eBay India Benefits:

eBay offers different advantages to its Dashers (conveyance drivers), and a portion of these may have developed or changed from that point forward. Here are a few normal advantages and elements eBay has given:

1. Adaptable Timetable: One of the critical benefits of working with eBay is the adaptability it offers. Dashers can pick their own timetables and work when it’s helpful for them.
2. Bring in Cash: Dashers bring in cash through a mix of base compensation, advancements, and tips. The sum can shift in view of variables like area, season of day, and request.
3. Tips: Clients have the choice to tip their Dashers. Dashers keep 100 percent of the tips they procure.
4. Quick Compensation: eBay offers an element called “Quick Compensation,” which permits Dashers to accept their income everyday for a little expense.
5. Dasher Prizes: eBay might offer different prizes, rewards, or difficulties to boost Dashers to finish a specific number of conveyances inside a predetermined time span.
6. Protection: eBay gives protection inclusion to Dashers. This inclusion might incorporate risk protection and word related mishap protection.
7. Limits: Dashers might approach limits and advancements from eBay or accomplice organizations.
8. Dasher People group: eBay might have a local area gathering or occasions where Dashers can interface, share encounters, and gain from one another.