Customer Service Representative at Lee's Southern Kitchen - Dallas - James Lee

09-Dec-2024

Description

Job Overview

At James Lee, we are seeking a Customer Service Representative to join our team at Lee's Southern Kitchen in Dallas, GA.

Estimated Salary Range

$20,000 - $25,000 per year, depending on experience.

About the Role

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. As a Customer Service Representative, you will be responsible for greeting customers, taking orders, and responding to phone inquiries in a professional and friendly manner.

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Key Responsibilities

  • Greet customers and provide them with a positive dining experience.
  • Take orders accurately and efficiently using the Clover POS system.
  • Answer phone calls and respond to online orders in a timely manner.
  • Process cash and credit card payments securely.
  • Deliver food to customers in a timely manner.
  • Maintain a clean and organized workspace, including the dining area and restroom.
  • Promote menu items and upsell where possible.
  • Address any concerns guests may have in a professional and courteous manner.

Qualifications

  • Friendly and outgoing personality.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Ability to work effectively as part of a team towards a common goal.

We are looking for individuals who are self-driven, motivated, and hard-working. If you are passionate about delivering exceptional customer service and are looking for a challenging role in a dynamic environment, please apply.

Customer Service Representative at Lee's Southern Kitchen - Dallas - James Lee

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