Full set of working responsibilities
Set of working responsibilities: Request Passage and Client assistance Subject matter expert
Organization Outline:
Our organization is Shalom Remembrance Park Burial ground and Memorial service Home. We are a main graveyard and memorial service home, committed for more than 100 years to regarding friends and family and really focusing on our local area. Our obligation to quality and sympathetic help guarantees that every heritage is regarded.
Position Outline:
We are looking for a full-time Request Passage and Client care Expert to join our group. The essential obligations of this job are to work with the consistent handling of remembrance/gravestone orders, drafting client affirmations, organizing creation subsequent meet-ups, and helping with the planning of unveilings. This position assumes a urgent part in guaranteeing that each understanding is accurately recorded and that every commemoration is made with care and followed through on time. As an association our foundation values are uprightness, local area, demanding tender loving care, and a solid free hard working attitude.
Key Liabilities:
Request Section and Handling: Precisely handling orders got from clients and burial ground accomplices. Guarantee all subtleties are caught accurately to work with smooth correspondence and creation.
Creation Follow-Up: Coordinate with creation and establishment groups to guarantee opportune satisfaction of orders. Screen plans and convey updates to clients as the need might arise.
Client care: Give uncommon client assistance to families and graveyard staff. Help with requests in regards to orders, unveilings/commitments, and remembrance plans. Direct wonderful and caring telephone discussions to help families hoping to plan unveilings/commitments.
Divulging/Devotion Planning: Coordinate the booking of revealing services with families and graveyard work force. Guarantee all strategic subtleties are coordinated and conveyed successfully.
Dedication/Gravestone Plan Help: Work together with configuration groups to aid the format and customization of commemoration plans on a case by case basis.
Capabilities:
Experience: Past involvement with request section, client support, or a connected field liked.
Relational abilities: Superb verbal and composed relational abilities. Capacity to take part in humane and sympathetic discussions with lamenting families.
Hierarchical Abilities: Solid scrupulousness and capacity to at the same time deal with various undertakings.
Cooperative person: Fit for working together actually with cross-practical groups including creation, plan, and client care.
PC Capability: Alright with fundamental PC applications and request passage frameworks.
Extra Necessities:
Sympathy: A humane methodology while connecting with families during their season of misfortune.
Adaptability: Ability to adjust to changing needs and cutoff times.
Impressive skill: Keep an expert disposition in all correspondences and cooperations.
Obligation to Quality: Commitment to maintaining our norms of value and craftsmanship in each commemoration delivered.
Benefits:
Medical coverage
Life coverage
Paid excursion
Paid individual time
Paid debilitated time
Yearly reward (in light of board approval)*
Application Cycle:
On the off chance that you are energetic about offering uncommon support and having a significant effect in individuals’ lives during troublesome times, we welcome you to go after this compensating job. Kindly present your resume and an introductory letter illustrating your capabilities and interest in the job.
