Full set of working responsibilities
Outline:
Developing insurance agency is searching for a bilingual Client care Delegate (CSR). The CSR guarantees conveyance of magnificent client assistance through quick and exact handling, correspondence, and coordination with different divisions to determine requests. Primary place of client contact for general requests. Assembles and keeps up with relationship with clients by offering speedy and exact assistance.
Obligations AND Obligations:
· Give brilliant client care to existing policyholders
· Distinguish maker/clients’ necessities, explain data, research each issue and give arrangements and additionally elective
· Oversee huge amounts of inbound/outbound brings as soon a possible
· In light of client circumstance, give strategy choices
· Answer client demands for changes to existing approaches
· Settle administration related grievances and complex calls with direction depending on the situation
· Help clients with routine calls, for example, installment handling, ID card demands, and so on.
· Guarantees current and complete documentation of strategy notes
· Meet individual/group subjective and quantitative targets
· Performs other related obligations as appointed by the executives.
· Give exact support statements to makers and additionally guarantors
· Opportune culmination of appointed task records doled out by the board
· Running proper guaranteeing reports in view of the gamble
Capabilities:
· Bilingual (Spanish and English)
· Earlier accident coverage experience liked
· Secondary school certificate or general instruction degree (GED), or one to 90 days related insight or potentially preparing, or comparable mix of training and experience.
· Restricted Auto Line permit liked, organization able to help with permit
· PC abilities required: Microsoft Office, proficient typist.
· Ready to work M-F 10:30AM – 7:30PM CT
Benefits:
401(k)
401(k) coordinating
Dental protection
Medical coverage
Taken care of time
Reference program
Vision protection
Telecommute
Work setting:
Call focus
Remote
Application Question(s):
Could you be accessible to work M-F, 10:30 AM – 7:30 PM CT?
Experience:
Client support: 1 year (Liked)
Accident coverage: 1 year (Liked)
Language:
Spanish (Required)
