Expected set of responsibilities: American Express is looking for inspired people to join our group as Virtual Client support Agents. This section level position is ideal for school level applicants who are hoping to acquire important experience while working from the solace of their own home.
Obligations:
Give outstanding client assistance to American Express cardholders through telephone, email, and visit stages.
Help clients with requests, account the executives, and issue goal in an expert and productive way.
Instruct clients on American Express items, administrations, and advantages.
Use inside frameworks to record client connections and exchanges precisely.
Meet and surpass execution measurements connected with consumer loyalty, call quality, and efficiency.
Obligations:
Handle a high volume of inbound client contacts while keeping a positive and supportive mentality.
Explore various programming applications at the same time to get to client data and assets.
Adjust to changing business needs and needs in a quick moving virtual climate.
Team up with colleagues and authority to share information and best practices.
Necessities:
Should be presently signed up for or have finished a professional education program.
Superb verbal and composed relational abilities.
Solid critical thinking skills and scrupulousness.
Capacity to perform various tasks and focus on undertakings actually.
Capability in utilizing PC frameworks and exploring on the web stages.
Accessibility to work adaptable hours, including nights, ends of the week, and occasions.
Benefits:
Serious time-based compensation of $40 each hour.
Adaptable plan for getting work done with the potential chance to telecommute.
Extensive preparation and progressing backing to guarantee outcome in the job.
Potential for professional success inside American Express.
Admittance to worker benefits, including health care coverage, retirement plans, and limits on American Express items and administrations.
Join our group at American Express and leave on a compensating vocation venture while having a constructive outcome on our clients’ encounters! Apply now to turn into a Virtual Client care Delegate.
