Job Name: Service Centre
Salary Package: Best In Industry
Exp: 0 – 3 Years
Company Name: Bechtel
Location: New Delhi
Job Info –
- Interaction with all internal departments and support staffs.
- Excellent English written and verbal communication skills are required.
- Excellent attention to details and accuracy of information, including ability to track and review Tickets in ServiceNow.
- Knowledge of and experience in applying ITIL standards to improve Incident resolution and customer service standards.
- Hands on experience on handling knowledge management within ITSM tool.
- Ability to handle team in absence of lead and guide the team through different IT related troubleshooting scenarios.
- Strong analytical skills to identify problems and work in a team environment to determine, develop and implement solutions.
- Ability to prioritize and demonstrate flexibility to multi-task in a fluid environment.
- Ability to work independently in challenging, dynamic work environment.
Apply – https://bit.ly/313S0Y4