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Senior Executive Or Officer job in Mumbai

Senior Executive Or Officer job in Mumbai

Job Description

Job Name: Senior Executive Or Officer

Salary: Not Disclosed

Exp: 0 - 2 years

Company Name: DTDC Express Limited

Location: Mumbai

Qualification: Graduate or post graduate

Language: Local/English


Job Info –

We have a urgent job opportunity with DTDC Express Limited at Mumbai (Goregaon) location for the position of Senior Executive Or Officer in operations department.

Job purpose -

The purpose is to provide visibility to the Management of the exceptions that are happening at the field in operations. This position provides daily follow-up for the deviation from SOP of operation. This aims at streamlining the process and ensuring the SOP is adhered to, in the field.

CTC Bracket- 3 to 4 lakhs

Duties and responsibilities

Stop Deviation from SOP Primary Responsibility

Create visibility of the SOP deviation happening at the operation field.


Take a follow-up with the operation team in the field on a daily basis about the deviation from the SOP for the following processes & remove them

  • First Mile (Pickup)
  • Processing & Connectivity
  • Last Mile (Delivery)


  • RTO (Return to Origin)

2. Escalate up the hierarchy if the challenge is not getting addressed

4. Rectification

Rectify any issues that show up in the operations field by taking inter departmental support

Help rectify IT issues faced by field operations team by taking help of IT team

Apply - [email protected]